--- a/query.py
+++ b/query.py
@@ -75,4 +75,7 @@
             if min(slots, slots[slot]) == 0:
                 minLoad.append(slot)
         return {"maxLoad": maxLoad, "maxCalls": slots[maxLoad], "minLoad": repr(minLoad)}
+
+    def calls_unanswered(self, date, dateRange):
+        return self.t.lt.query.filter(self.t.lt.dcontext=='default', self.t.lt.calldate.between(date,dateRange)).count()
--- a/report.py
+++ b/report.py
@@ -77,8 +77,10 @@
 
     mobilink_tata_min_load = '{0}: {1}'.format("Least active hour for mobilinktata",mobilink_tata_load["minLoad"])
 
-    t =Template('$posts\n$recordings\n$impact_stories\n$missed_calls\n$missed_calls_mobilink\n$missed_calls_mobilink_tata\n$answered_calls\n$filtered_calls\n$average_call_length\n$audio_minutes\n$ch1_minutes\n$ch2_minutes\n$ch3_minutes\n$ch1_load\n$ch2_load\n$ch3_load\n$mobilink_max_load\n$mobilink_max_calls\n$mobilink_min_load\n$mobilink_tata_max_load\n$mobilink_tata_max_calls\n$mobilink_tata_min_load')
-    report = t.substitute(posts=posts,recordings=recordings,impact_stories=impact_stories,missed_calls=missed_calls,missed_calls_mobilink=missed_calls_mobilink,missed_calls_mobilink_tata=missed_calls_mobilink_tata,answered_calls=answered_calls,filtered_calls=filtered_calls,average_call_length=average_Call_Length,audio_minutes=audio_Minutes,ch1_minutes=ch1_minutes,ch2_minutes=ch2_minutes,ch3_minutes=ch3_minutes,ch1_load=ch1_load,ch2_load=ch2_load,ch3_load=ch3_load,mobilink_max_load=mobilink_max_load,mobilink_max_calls=mobilink_max_calls,mobilink_min_load=mobilink_min_load,mobilink_tata_max_load=mobilink_tata_max_load,mobilink_tata_max_calls=mobilink_tata_max_calls,mobilink_tata_min_load=mobilink_tata_min_load)
+    unanswered_calls = '{0}: {1}'.format("Number of calls unanswered", callDetails.calls_unanswered(startDate, endDate))
+
+    t =Template('$posts\n$recordings\n$impact_stories\n$missed_calls\n$missed_calls_mobilink\n$missed_calls_mobilink_tata\n$answered_calls\n$unanswered_calls\n$filtered_calls\n$average_call_length\n$audio_minutes\n$ch1_minutes\n$ch2_minutes\n$ch3_minutes\n$ch1_load\n$ch2_load\n$ch3_load\n$mobilink_max_load\n$mobilink_max_calls\n$mobilink_min_load\n$mobilink_tata_max_load\n$mobilink_tata_max_calls\n$mobilink_tata_min_load')
+    report = t.substitute(posts=posts,recordings=recordings,impact_stories=impact_stories,missed_calls=missed_calls,missed_calls_mobilink=missed_calls_mobilink,missed_calls_mobilink_tata=missed_calls_mobilink_tata,answered_calls=answered_calls,unanswered_calls=unanswered_calls,filtered_calls=filtered_calls,average_call_length=average_Call_Length,audio_minutes=audio_Minutes,ch1_minutes=ch1_minutes,ch2_minutes=ch2_minutes,ch3_minutes=ch3_minutes,ch1_load=ch1_load,ch2_load=ch2_load,ch3_load=ch3_load,mobilink_max_load=mobilink_max_load,mobilink_max_calls=mobilink_max_calls,mobilink_min_load=mobilink_min_load,mobilink_tata_max_load=mobilink_tata_max_load,mobilink_tata_max_calls=mobilink_tata_max_calls,mobilink_tata_min_load=mobilink_tata_min_load)
     return report
 
 if args.mail is False: